Privacy Policy
This Privacy Policy explains how The View from The London handles personal data in line with the UK GDPR and the Data Protection Act 2018.
1. Data Controller (Who We Are)
The data controller is The View from The London, 37 Broadhinton Rd, London SW4 0LT, United Kingdom. For any privacy matter, contact [email protected].
2. Categories of Data We Collect
- Contact data you choose to provide — your email address if you subscribe to our newsletter or message us.
- Technical data — IP address, browser type, device information and approximate (city-level) location.
- Usage data — pages viewed, links clicked and time spent, collected through cookies and similar technologies.
We do not collect payment information; tickets are bought directly from each venue's own operator.
3. Purposes of Processing & Legal Basis
We use personal data for the following purposes, each with a legal basis under the UK GDPR:
- To operate and secure the Service — legitimate interests.
- To send newsletters you request — consent, which you may withdraw at any time.
- To understand how the Service is used and improve it — consent for analytics cookies, otherwise legitimate interests.
- To comply with legal obligations — legal obligation.
4. Third-Party Sharing
We do not sell your personal data. We share limited data with service providers who help us run the Service, including website hosting, email delivery and, where enabled, privacy-respecting analytics. These providers act on our instructions. The cookies involved are listed in our Cookie Policy. We may also disclose data where required by law.
5. International Data Transfers
Where data is transferred outside the United Kingdom, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Standard Contractual Clauses, so your data receives an equivalent level of protection.
6. Retention Periods
- Newsletter subscriptions — until you unsubscribe, then removed within 30 days.
- Enquiry emails — up to 24 months after our last contact.
- Analytics and cookie data — up to 14 months.
7. Your Rights
Under the UK GDPR and the Data Protection Act 2018 you have the right to access, rectification, erasure, restriction of processing, objection to processing, and data portability, as well as the right to withdraw consent at any time. To exercise any right, email [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Children's Data
The Service is not directed at children under 13, and we do not knowingly collect personal data from children under 13 (COPPA/age threshold). If you believe a child has provided us data, contact us and we will delete it.
9. Security Measures
We apply appropriate security measures to protect personal data, including encryption in transit (HTTPS), access controls and data minimisation. We protect and safeguard the information we hold, though no method of transmission or storage is completely secure.
10. Changes to This Policy
We may update this Policy from time to time; the "Last Updated" date above shows the latest version. Material changes will be reflected on this page.
11. Contact
For any privacy question or request, email [email protected] or write to 37 Broadhinton Rd, London SW4 0LT, United Kingdom. See also our Terms of Use and Cookie Policy.